Quote " 1) Warranty work can only be carried out by an Approved Dealer.
Not precisely true, depending on what item is being repaired. If it is any of the equipment such as fires, cookers etc then any item manufacturer approved engineer can do it. Body repairs are only by caravan manufacturers authorised repair centres.]
2) Approved dealers can/will and do carry out service work but are not obliged to work on Elddis caravans that were purchased from another dealer.
Not only applicable to Elddis,the same is true of ALL caravan makes.
3) Only approved dealerships can purchase service items and replacement parts from Elddis.
Wrong,,,,,,,, all recognised Engineers can purchase spares as long as they have an account.
4) Approved Service Workshops can only purchase service items from an Elddis Approved Dealership.
Wrong,,,,,,AWS engineers purchase items from wherever they need to from the relevant manufactures
5) Elddis do not recognise mobile service agents/mechanics/technicians.
Wrong,,,,,,,Elddis DO recognise mobile engineers who are AWS members
6) Some dealerships will have a mobile service provision and or recognise Approved Mobile Service Technicians but they are only approved through The NCC.
That is stating the obvious , but are also approved by the manufacturers who support the AWS scheme.
7) Mobile service agents/mechanics/technicians must seek their own approval/accreditation from The NCC.
Yes, mobile engineers must apply for inclusion in the AWS scheme, and jump through numerous hoops to prove their qualifications and ability to carry out work safely and correctly and it costs each engineer a LOT of money in mandatory courses and qualifications.]
8) I am told that Approved Workshops do not get approval to carry out warranty work however simple that may be and furthermore it is only Approved Dealerships that carry out warranty work.
Wrong,,,,,many mobile engineers carry out all kinds of warranty work, including body repairs if they have the ability to do them .