Bailey D4-2

[Marilyn6565]

Our Bailey is brand new but water is seeping from an interior trim under the front window. The dealer has replaced the window rubber which had a kink in it but the problem remains. Water tests with hose did not produce seeping, however light overnight rain did! Any ideas?

 

[Dustydog]

Welcome to the Forum Marilyn. Very sorry to hear you are having water ingress issues with a new caravan
Identifying the point of water ingress entry is not easy.
The large panoramic window if not correctly fitted can be hard to seal against the "rubber" section.
It is not uncommon for new seals to be defective. The seals on mine come with a built in sealant mastic which sets once installed. This sealant can be faulty.

Back to the Dealer for more attention.

Remember the Law is on your side. How long have you had the Bailey ?
The Consumer Rights Act 2015 is your best friend. Plenty on here about that and the solutions open to you if the Dealer doesn't fix the problem.

 

[GaryB]

With the use of GRP materials it's easier for water to come in from somewhere else and run down to another place without leaving a trail of it's route. As above, it could well be a panoramic window (or somewhere else) and the water is just collecting against the front window seal. I suspect the dealer just used a hosepipe around the window that he replaced the seal on, assuming that was the culprit, a better bet would be to hose the caravan down from above and have someone inside looking for where the water's journey starts.

 

[otherclive]

Following on from Dusty’s advice I would read the Which site where there is excellent advice on CRA 2015. Don’t let the dealer fob you off, be aware of your rights and keep a record of your communication with the dealer, the repairs attempted etc.

 

[Beachball]

Hi Marilyn Welcome to forum sorry to hear of water ingress on a new caravan I would take it back to the dealer and have further tests done until you happy with the results good luck .