Hi DJ, Congratulations on buying your first caravan and welcome to the Practical Caravan forum.
Your caravan is in fact a Sterling Crauch Cuillin, a Swift dealer special model origially sold by Duncans in Wishaw, Lanark.
Dealer specials are models which had a few 'extra's' added by the manufacturer to encourage sales for high volume dealers.
There are a few possibilities that need to be considered before you go splashing out on a new battery.
First off, did you buy the caravan privately or from a dealer or trader? Consumer protection legislation applies differently in each case.
The caravan may have been standing without the battery being charged for some time, this may have damaged the battery.
With the switch to van on ehu (electric hook up) make sure that there is not a separate switch for the battery charger which needs to be switched on.
To find out whether your battery is faulty or if there is a problem with the on board charger first of all switch off all 12v appliances and the charger, disconnect the +tive and put a multimeter between the terminal post and the + cable. There should be a reading of about between 13.5 volts -14.5 volts when the charger is switched on.
The Leisure battery voltage should be a minimum of 12.5 volts when disconnected, if it is showing below this try charging the battery with a car battery charger and use the multimeter to find out if the battery is charged.
Let us know how you get on.