Parksy, in defence of the youngster and the shop they may have been subjected to a great many fraudulant purchases. its not an age related thing ( although the only people i see stealing from caravan dealers tend to be "older").
Mnay click and collect purchase systems now demand i.d on collection if the items have already been paid for, its better to reserve then pay in store when you collect.
For example , yiou could have some ones card details, you may have purchased the item on line , paid for it , then qwhn you turn up to collect it present them a dodgy card and off you go with the goods.
The big problem here was one of communication, between you and the young girl, and dont forget, she was probably only carrying out the proceedure that the manager or retail chain had laid out. She was not the one to have rant with.
She probably though that "oldies" were all grumpy, but now she has had it confirmed.
And dont get me wrong here, i had a paddy in PetsatHome last Friday when i asked twice for help and after 25 minutes with out any , in an empty store, yes empty , stormed to the check outs, collared the manager and berated her in front of her 4 staff and 2 customers, and to add to that a snottly little madam chewing gum, who worked in the shop , was twirling some keys around her finger , reading a text on her phone..... this had me really going... she put the phone away , spat out the gum in a bin and got on with some work..... after i finished with her.
I have written a letter to the stores head office and have had a reply apologising for the problems, a £50.0 voucher and a promise that the particular store manager and staff will recieve more training.
I intend to cash my £50 this week end.
Remmber when Maccydees first started, you were always met with a smile, a hello, how may i help , enjoy your meal, now you are greeted with a sneer , a "what do you want" " in or out" "thats £10.50" and not even a thank you...... and its only going to get worse.
I dont suffer fools, i never have and never will. I have problems with those who dont really know what they are talking about, i expect a level of service that i would provide myself and above all i expect a degree of respect.
I was in large retailclothing store with my wife a few weeks ago and 2 middel women were chatting at the checkout .They qwe talking about what their plans were for the weekend, shopping etc, while my wife stood waiting to pay for goods. They treated her as an inconvenience , untill i opened my gob. "hello2 i said, " i dont suppose i could trouble you to help us pay for these purchases?" in a very nice calm voice " and then added " AS WE HAVE BEEN STOOD HERE FOR 5 MINUTES WAITING FOR YOU TWO TO STOP CHEWING THE FAT AND DO THE JOB YOU ARE BLOODY WELL PAID TO DO".
my wife cringes sometimes but its great fun.
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