Following the thread about buying at shows - the discount is meaningless without a trade-in value for your old van. A figure might be mentioned, but how firm can this be, given that the van's not there for inspection and delivery might be several weeks ahead? I can imagine that some dealers allow for normal condition within sensible limits, but less scrupulous ones might later "find" the odd imperfection as an excuse to reduce the amount they're willing to give. If I was a dealer I'd be worried about quoting for a used van unseen. Both parties are on shaky ground surely?
Bry
Bry