caravan needs a service ?

[mostavern]

greetings everyone,

this may sound like a daft question but took the plunge last year and purchased my first ever caravan a new bailey ranger 510/4......here comes the stupid bit....it'll need to be serviced soon but how does it work i know you make a appointment etc but like your car do you get your caravan back on the same day or in a few days,are mobile service agents better and what should i be expecting to pay ?

thanks people

 

[GrahamSouthBrum]

You will need to take your van back to the dealer you bought it from, or contact a Bailey dealer near to you.

I bought my van last March & have just booked a service for this March.

To keep your warranty, you need to idealy keep the service date 2 weeks either side of the date you picked your van up

 

[ProfJohnL]

Hello Marky P!

Caravan servicing is largely like car servicing, you arrange it in much the same way. However if you need to have more than just a service, for example some warranty jobs done, then the dealer may need the caravan for more than a day - depending on the parts and the complexity of the job to be done.

Check the small print of your service documentation, you may find that the service work can be carried out by any approved dealer, not just your supplier. Some mobile engineers are approved. This should not affect your warranty.

However it might affect your manufactures guarantee (which is different to warranty) so do check your documentation.

 

[WatsonJohnG]

Its best to book well in advance as the dealers are often busy

It also gives you time to save up for the charges

Had mine serviced last week and it cost

 

[Damian]

Quote: "Some service depts can be nit picking or may wish to cover themselves without consulting with the customer !"

Servicing is based on how the van left the factory and dealer, and what items were fitted as standard.

For the electrical system, it is tested as that, with no customer added "extras".

Under the 16th Edition testing rules, soon to be 17th Edition, anything which is not manufacturer approved and fitted as part of the original spec must be , at the minimum, comment upon by the testing engineer.

There have been many fires caused by overloaded extension and combination plugs in the past, and probably will be in the future, as quite a lot of people do not take enough notice of how much load they are placing on the original fitted system.

The best rule is one socket = one plug.

 

[WatsonJohnG]

Thanks for your comments Damian which reinforce my point about removing extension sockets etc

Indeed they do have to cover themselves when they have no knowledge of the use to which such extension sockets are being put or have the time to enquire

 

[WatsonJohnG]

In these days of mobile phones.cordless drills.TV ,video .digi boxes etc the provision of sockets in a caravan falls far short of the need in todays climate

I have one extension(3 amp plug) and its taken up for 2 cordless drill chargers,a shaver charger and a sat finder charger each one using small current but having its own switched socket and not all used at the same time

The extent of knowledge varies widely and obviously dealers have to cover themselves against the likes of some friends of ours who tested a 220V oven via the razor adapter fitted with a 1 amp fuse and thought that it was faulty because it didn't work.

They were just stopped before returning it to the hypermarche.

 

[DanPaula]

Hi

Make sure you shop around the Bailey approved service centres - take for example we bought our Bailey 470/4 from Barrons (or Discover as now known) and they wanted nearly

 

[WatsonJohnG]

Quote: "Some service depts can be nit picking or may wish to cover themselves without consulting with the customer !"

Servicing is based on how the van left the factory and dealer, and what items were fitted as standard.

For the electrical system, it is tested as that, with no customer added "extras".

Under the 16th Edition testing rules, soon to be 17th Edition, anything which is not manufacturer approved and fitted as part of the original spec must be , at the minimum, comment upon by the testing engineer.

There have been many fires caused by overloaded extension and combination plugs in the past, and probably will be in the future, as quite a lot of people do not take enough notice of how much load they are placing on the original fitted system.

The best rule is one socket = one plug.

Thanks for the input a bad choice os words on my part .Nit picking could have been better phrased

 

[Jeff-Pontypridd]

It's also worth checking when you can pick up your van after the service - don't assume same day......

Even when I've stipulated that I want it back same day (and dealer has agreed at the time of booking)it's often the case that they end up saying it's not ready to pick up that day. Maybe it's just the one dealer I've used (big one in Newport!), but that's happened for the last three years now. Last time, they wanted to keep the van for three days beyond the day we agreed it would be completed and I had to make a right nuisance of myself to get it after "just" 2 days.