Anseo said:
Yanda 007,
What the prof said is so very accurate.
"Be warned, that there is a world of difference between an item that's been "checked" and one that's been serviced, so be clear in what you want serviced"
Most services are the equivalent of a car MOT check, i.e. everything is working as it should.
It does not necessarily mean any corrective adjustments or corrections will be carried out.
The 'faults' identified will most usually incur additional charges, and in some cases this is very much justified.
For me a caravan service is pretty much another charge for doing very little, other than being a means to promote work that required to be done anyway (assuming an honest testercompany), of course you may not have the skills to check things out yourself, but most of the so called 'caravan service' is the bovine version of donkey poo.
I await pelters,
I am not going to decry your posting, but there are some areas that I do not agree with.
As a fully qualified caravan engineer and being Gas Safe LPG registered I think that the term Caravan Service is not the right description and is misleading, it should be called something like Health Check or similar but not include the word "Service".
I disagree with your statement " Most services are the equivalent of a car MOT check, i.e. everything is working as it should."
That should only read that everything is working, however it may not be "as it should" as some items, notably gas appliances can ONLY be said to be working as they should if a flue gas analysis is carried out and as most dealer workshops do not even own a gas analyser they cannot say any gas appliance is working as it should.
Quote " It does not necessarily mean any corrective adjustments or corrections will be carried out."
That depends entirely on what the fault is, if it is potentially life threatening, such as a gas leak or dangerous electrics, those faults MUST be rectified before the caravan is handed back to the owner, and it may well involve extra charges for replacement parts and labour.
Your last paragraph is your view, to which you are entitled, however, a lot of caravan owners simply do not know how various items are supposed to work, and with the ever increasing sophistication of items in terms of complicated electronics controlling just about everything, it is not practical for each owner to have all the necessary test equipment to check their vans.
It is hard enough and expensive enough for caravan engineers to keep up to date and have the latest test equipment to comply with the ever changing regulations as well as being required to go on training courses with appliance manufacturers to keep up to date.