Is this a rip off?,sell your van within the warranty period and and it becomes void,and not passed to new owner.source BAILEY(customer service).is this usual .
Caravan warranty
- Thread starter ivor_5040617
- Start date
Hello Ivor, The current law in the UK places the responsibility for warrnty of all products directly on the retailer i.e. the organisation you pay your money to. So as most caravans are sold through dealers, it is the dealer that by law has to ensure that goods must be as described, fit for purpose and of satisfactory quality. If you haev used finance, then they may actually be seen as the supplier as you are paying them. Any manufactures offer warranty is in addition to and cannot surplant the retailers responsibilities. The manufacture can therfore apply what ever restrictions they wish to the application and verification of thier warranty offer, However I believe there have been recent cases in the automobile industry that have challenged the legality of restrictive clauses in manufacurers offers, under fair trading and contact law. This has not yet been fully tested or resolved so currently Baily can limit thier offer to the initial purchaser only. In case you are wondering, the same process applies to the retailer and thier suppliers and so down the supply chain.
Sadly, this is the case with some manufacturers, however Sterling (part of the Swift group) will honour warranties with new owners.
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