CHECK YOUR RECIEPTS

Apr 25, 2008
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I bought a bunch of stuff, over £150, & I glanced at my receipt as the cashier was handing me the bags. I saw a cash-back of £40. I told her I didn't request a cash back & to delete it. She said I'd have to take the £40 because she couldn't delete it. I told Her to call a supervisor.

Supervisor came & said I'd have to take it.. I said NO! Taking the £40 would be a cash advance against my Credit card & I wasn't paying interest on a cash advance!!!!! If they couldn't delete it then they would have to delete the whole order. So the supervisor had the cashier delete the whole order & re-scan everything! The second time I looked at the electronic pad before I signed & a cash-back of £20 popped up. At that point I told the cashier & she deleted it. The total came out right. The cashier agreed that the Electronic Pad must be defective.

Obviously the cashier knew the electronic pad was defective because she NEVER offered me the £40 at the beginning Can you imagine how many people went through before me & at the end of her shift how much money she pocketed?

Just to alert everyone. My co worker went to Milford , Sainsburys last week. She had her items rung up by the cashier. The cashier hurried her along and didn't give her a receipt. She asked the cashier for a receipt and the cashier was annoyed and gave it to her. My co worker didn't look at her receipt until later that night. The receipt showed that she asked for £20 cash back. SHE DID NOT ASK FOR CASH BACK!

My co-worker called Sainsburys who investigated but could not see the cashier pocket the money. She then called her niece who works for the bank and her niece told her this. This is a new scam going on. The cashier will key in that you asked for cash back and then hand it to her friend who is the next person in the queue.

Please, please, please check your receipts right away when using credit or debit cards!

This is NOT limited to Sainsburys; they are one of the largest retailers so they have the most incidents.

I am adding to this. My husband and I were in Sainsburys and paying with credit card when my husband went to sign the credit card signer he just happen to notice there was a £20 cash back added. He told the cashier that he did not ask nor want cash back and she said this machine has been messing up and she cancelled it. We really didn't think anything of it until we read this email.

I wonder how many "seniors" have been, or will be, "stung" by this one????

To make matters worse ...THIS SCAM CAN BE DONE ANYWHERE, AT ANY RETAIL OR WHOLESALE LOCATION!!!

BEFORE LEAVING THE CHECK-OUT........CHECK YOUR RECEIPT!!!!!

THIS COULD HAPPEN ANYWHERE. CHECK YOUR RECEIPT BEFORE LEAVING THE STAND.

I'VE SEEN PEOPLE DO JUST THAT. NOW I'LL START!
 
Aug 12, 2007
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This email has been circulating a lot recently, I've had it sent to me 5 or 6 times in the last couple of weeks. According to Snopes.com it's a hoax which has been going around since 2004.

Still makes sense to check your receipts though, so thanks for bringing it to our attention, Allen.
 

Parksy

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Nov 12, 2009
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It's always wise to check supermarket till receipts but this scare story has been doing the rounds over the internet for a couple of years now.
In the U.S.Wall Mart is where the 'dishonest check out operator' operates from while here it's good old Sainsburys.
The story can be seen here
Herself always checks our till receipt before we leave the supermarket and it's surprising how often we have been overcharged for the full price on items which are advertised as being reduced in price.
We always go to the help desk to ask about the mistake and they apologise and tell us that the new price 'hasn't gone through'.
Quite often Asda will give us a voucher for a couple of pounds by way of apology so it's always worth while asking about overcharging.
We've also been charged twice for the same item.
 
Oct 9, 2010
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When we go to the supermarket or DIY store the wife or I always added the bill up in our head as we fill the trolley so we know exactly what the bill is at the checkout. If the till total exceeds my total they check it or it gets left on the counter, never been wrong yet and when we had children at home it caused some fun when we could have two over full trolleys. When our children were young they got a treat if they could get the correct total, great for their education and now they never get ripped off either.
In our local stores you have to sign the receipt and the assistant initials it. I can't see how they can get away with someone else signing for it when you don't even give them the card these days, they wouldn't know your name or be able to forge a close signature. I wasn't aware that supermarkets offered or were able to offer cash back on credit cards as retailers have to pay a percentage on the receipt total for credit card transactions, you can only get cash back on debit cards from the big name supermarkets around us.
Sounds like another internet myth
smiley-undecided.gif

Chris
 
Dec 14, 2006
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It's very likely that this is a myth - but just a word of warning about LOCAL shops! In our butcher's (on Saturday) I was buying meat when someone in front of me complained about the price per kilo rung up on the scales - the meat was advertised in the window at £6.80 a kilo and the price indicated on the scales was £8.80! The butcher apologised and rang up the correct amount.
Fair enough, you'd think - a genuine mistake - but it came to my turn and the butcher serving me (who had been in the back cutting up some lamb for me) entered the per kilo price on the scales - lo and behold, at £8.80 a kilo instead of £6.80! I asked him to put in the correct price and commented that someone else had had the same thing happen. He did so and said it was an easy mistake to make on the scale - but I just wonder how many times it's happened in the past without me noticing, and how often they actually do it. I shall now check every time the price of something is rung up on scales as it's an easy scam to operate, and one you wouldn't notice unless you'd been warned.
 

LMH

Mar 14, 2005
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Asda is really bad for overcharging on items which have been reduced or buy one, get one free. There's quite often offers on dog food and just lately, it seems each time my husband checks his receipt, he's been charged the full price.

Lisa
 
Oct 9, 2010
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Sainsbury is our nearest store, the've now started putting a new barcode over the original on reduced items as so many people use the self self scan and pay checkouts and an assistant had to be called for reduced items.
If you use one of those you can check it all yourself and no one can rip you off and you get out of the shop a whole lot quicker.
 
Jun 8, 2010
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I do a large monthly shop usually at Asda, and check my recipt, knowing roughly how many of each item I have put in my trolly. The other month I found that at least on five items I had been double charged. I only noticed this when I got home, but rang the shop to complain. They said I was to mark the items on the recipt, and come back to the shop as soon as I could manage. I explained I was working and it would be a few days. I went in a few days later, pointed out the items, and recieved my money back with no argument. I thought it was a one off, untill chatting with a friend a few weeks later, and it had happned to her at the same shop, at least twice. The girl on the customer services had said to her that this often happnes, and it is a fault at the till when it is scanned, it is recorded twice!!! A nice little earner there dont you think!!! Now each recipt is checked, and rechecked carefully.
Ta Julia
 
Aug 4, 2004
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Before people scare monger they should first check it out on www.snopes.com and also www.hoax-slayer.com. Also do this with emails as false emails tend to clog up the Internet. We do check our receipts but not for the reason in the OP.
 

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