I have just left our local bank who wouldn't cash a cheque I had written out to draw cash out of our own account. Having used this method for over forty years, I was told they would only let me draw my money out with a debit card for security reasons. Have checked on google etc and it says cheques are to be totally phased out by 2018 although most banks are already trying to phase them out now.
I know we have to keep up with the times, but just wondered how this will work? I rang the banks head office and asked just two questions, they didn't have the answer to either:
1. I want to send a surprise gift of money to a relative (i.e. nephew, neice etc) and put it in a birthday card, obviously I don't have their account details and it wouldn't be a surprise if I asked them! How will I send them money in the future?
2. My washing machine goes wrong, 3-4pm on a Friday. Local plumber etc comes in, fixes it, how do I pay him?
The bank didn't know. I know they are trying to reduce paper transactions and argue chip and pin is safer, but is it? I can see there will be times when cheques are still needed and the banks haven't come up with a solution to my questions - its happening much faster than 2018 as stated in the media - and lots of elderly people don't visit cash points etc to draw cash out, they still write cheques to pay bills.
I know we have to keep up with the times, but just wondered how this will work? I rang the banks head office and asked just two questions, they didn't have the answer to either:
1. I want to send a surprise gift of money to a relative (i.e. nephew, neice etc) and put it in a birthday card, obviously I don't have their account details and it wouldn't be a surprise if I asked them! How will I send them money in the future?
2. My washing machine goes wrong, 3-4pm on a Friday. Local plumber etc comes in, fixes it, how do I pay him?
The bank didn't know. I know they are trying to reduce paper transactions and argue chip and pin is safer, but is it? I can see there will be times when cheques are still needed and the banks haven't come up with a solution to my questions - its happening much faster than 2018 as stated in the media - and lots of elderly people don't visit cash points etc to draw cash out, they still write cheques to pay bills.