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I have already taken legal advice from my motoring organisation. They think I have a case and the recorded letter of intent has been sent. It concentrated minds. But if there is no fix. Where does that leave us?

I am happy with the car in every other respect. But I do make a lot of use of the cruise control so it is disappointing in that respect.

My legal advice only includes initial advice. So I need to decide where I go from here.

The car is 5 months old. The problem was reported at about 2 months, and the letter sent at about 4 months.


John
Then you are well within your rights to reject the vehicle as you have given them more than one chance at a repair however if you want to keep the vehicle, then maybe some compensation would help. Either way none is of help as you still have the same problem. Have you contacted any motoring organisations that do reviews on the car?
 

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