Dometec caravan fridge problem

[TazzyRaithby]

Hi all.
I have a Swift Challenger SE580 2018 caravan.
We have always used the electric for the fridge. But recently my daughter and son in law used the van for our Grandsons moto x meetings. They have tried to put the fridge on gas, and the fridge was warm. I have investigated to see that the gas is on, the pilot light is on and the burner is hot, but still the fridge is warm. Yet it works on electric fine. Any ideas please.

 

[Jcloughie]

Hi, and welcome Tazzy.

Hope someone can help, but initially it makes little sense. On electric, there is a heating element which generates the cooling. It is the same with the gas. And you say there is a flame.

John