lost our old awning through wind damage,thinking of buying a dorema madison,is this a good buy,last awning was a nr.Thank you
Can't comment for myself yet, but friends have had no complaints, perhaps it never rains when they go caravaning ha!ha!sorry to be a pain Gill,heard stories that the roof sags when it rains.New to caravanning.
In process of buying one with aluminium frame,in general any good.I bought a Doremma Madison awning with the lightweight carbon poles. The tension wing nuts are huge and after the first night of using it,which turned out quite windy, we had several holes worn in the fabric. The tension was as tight as I could get it. We took it back to the dealer who rang Doremma with our complaint on quality. They said it was my fault for not having the wing nuts positioned correctly and stating that if I wanted them to repair it it would cost me. I retorted that it was not my fault as there were no instructions to warn me of the danger, they said it was common sense. They were not prepared to compromise in any way.I then took the matter up with the dealer as my sales contract was with him. He agreed to take back the awning and allow me to buy a new one. I chose the more expensive Isabella Capri , but when you compare like with like you do appreciate that Isabella is worth the extra.
Doremma..... with their customer care, I wouldn't touch them with an awning pole !
Nothing at all wrong with dorema awnings, we have had a madison for six years and to date no trouble, the instructions were very good and simple to follow, once we had erected it the 1st time we just maked each pole section that goes together with marker pen and hey presto once on site it is simple and easy to erect.I bought a Doremma Madison awning with the lightweight carbon poles. The tension wing nuts are huge and after the first night of using it,which turned out quite windy, we had several holes worn in the fabric. The tension was as tight as I could get it. We took it back to the dealer who rang Doremma with our complaint on quality. They said it was my fault for not having the wing nuts positioned correctly and stating that if I wanted them to repair it it would cost me. I retorted that it was not my fault as there were no instructions to warn me of the danger, they said it was common sense. They were not prepared to compromise in any way.I then took the matter up with the dealer as my sales contract was with him. He agreed to take back the awning and allow me to buy a new one. I chose the more expensive Isabella Capri , but when you compare like with like you do appreciate that Isabella is worth the extra.
Doremma..... with their customer care, I wouldn't touch them with an awning pole !
have heard roof sags,and rain gathers in it, and not a good buy.Nothing at all wrong with dorema awnings, we have had a madison for six years and to date no trouble, the instructions were very good and simple to follow, once we had erected it the 1st time we just maked each pole section that goes together with marker pen and hey presto once on site it is simple and easy to erect.