Here on Skye and probably other rural areas in Scotland, online orders using couriers other than Royal Mail can usually take a little longer and be more expensive. Some couriers work well and we're used to a delay of a day or two. Usually the process is that the main courier delivers to a hub like Inverness and then local couriers, like Skye Express or M&H, take over and deliver to our door.
Of course there are some exceptions and Evri, formally Hermes, were always the worst. Deliveries could take many days or weeks and often get lost. I guess companies used them because they're cheap. Now they have a new twist for us here.
Not that Evri themselves ever delivered to our door, as explained above, but now they are only delivering to local hubs on Skye. The joke is that the nearest location has either been decided by an AI process or a 20ish someone who's geography knowledge of Scotland only extends to the fact that the capital of Scotland is 'S'.
Those of our neighbours and friends who have recently ordered stuff on line and where the company uses Evri are now being told to go to the nearest hub to get their parcels. In our small area people have been told to go to UIG - a 60 mile round trip. Rassay, which is another Island altogether and would involve a 40 minute drive to the ferry terminal, wait for ferry, 20 min ferry ride then turn around and do it again. Other hubs are equally distributed around the area and adjacent neighbours can find that they have been given different places to pick up their goodies.
Naturally someone has started a campaign to tell Evri what a joke they are. You might find it on Facebook on which I don't participate.
Of course there are some exceptions and Evri, formally Hermes, were always the worst. Deliveries could take many days or weeks and often get lost. I guess companies used them because they're cheap. Now they have a new twist for us here.
Not that Evri themselves ever delivered to our door, as explained above, but now they are only delivering to local hubs on Skye. The joke is that the nearest location has either been decided by an AI process or a 20ish someone who's geography knowledge of Scotland only extends to the fact that the capital of Scotland is 'S'.
Those of our neighbours and friends who have recently ordered stuff on line and where the company uses Evri are now being told to go to the nearest hub to get their parcels. In our small area people have been told to go to UIG - a 60 mile round trip. Rassay, which is another Island altogether and would involve a 40 minute drive to the ferry terminal, wait for ferry, 20 min ferry ride then turn around and do it again. Other hubs are equally distributed around the area and adjacent neighbours can find that they have been given different places to pick up their goodies.
Naturally someone has started a campaign to tell Evri what a joke they are. You might find it on Facebook on which I don't participate.
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