Just to let off a little steam here.
We have Mayday cover with green flag which is meant to cover a trailer as well as a caravan.
We bought a car which we had to collect on friday which we were towing on a trailer. We had a blow out on the m25 and rang for recovery. The trailer had suffered badly during the blow out and the electrics would not work. It was very lucky that my husband didnt lose it and we had no accident.
When I spoke to greenflag they said that they would take our trailer home but we had to leave behind the car which it was carrying!! When I requested to speak to the supervisor she was very rude and likened our car to a horse. SHe said that if we had a horse in a trailer we wouldn't expect them to recover a horse!
In the small print it says nothing of them not recovering cars which you have on a trailer. I am going to complain to them in writing and to the caravan club who we bought the cover through.
Has any one else had any problems with them?
THe recovery firm could not believe their attitude and that they wanted us to leave a 5 grand car on the side of the road but would happily recover the broken trailer!!!
We have Mayday cover with green flag which is meant to cover a trailer as well as a caravan.
We bought a car which we had to collect on friday which we were towing on a trailer. We had a blow out on the m25 and rang for recovery. The trailer had suffered badly during the blow out and the electrics would not work. It was very lucky that my husband didnt lose it and we had no accident.
When I spoke to greenflag they said that they would take our trailer home but we had to leave behind the car which it was carrying!! When I requested to speak to the supervisor she was very rude and likened our car to a horse. SHe said that if we had a horse in a trailer we wouldn't expect them to recover a horse!
In the small print it says nothing of them not recovering cars which you have on a trailer. I am going to complain to them in writing and to the caravan club who we bought the cover through.
Has any one else had any problems with them?
THe recovery firm could not believe their attitude and that they wanted us to leave a 5 grand car on the side of the road but would happily recover the broken trailer!!!