When your caravan is fully serviced
What does this entail?
We just brought from a reputable caravan centre a 2014 Elddis Afinity, with 12 month warranty and a Full Service.
Has you can imagine the disappointment going away in it for the first time, 3 days after we picked up, to find that the external water pump was faulty, also the internal pump part was also faulty!
Sadly even though we were only 20 minutes away from their other branch, it took two days of phoning, finally losing my temper with them, (thankfully when I apologised I was told that I wasn't rude at all, just very angry and I had good reason to be so) they finally sent somebody down to repair this on the Wednesday,
Surely this should have been picked up during the service or am I wrong.
The external pump motor was working, but it wasn't drawing any water up
The internal part, kept cutting out when it shouldn't have.
Which caused a blown fuse, which also knocked out the toilet flush.
What does this entail?
We just brought from a reputable caravan centre a 2014 Elddis Afinity, with 12 month warranty and a Full Service.
Has you can imagine the disappointment going away in it for the first time, 3 days after we picked up, to find that the external water pump was faulty, also the internal pump part was also faulty!
Sadly even though we were only 20 minutes away from their other branch, it took two days of phoning, finally losing my temper with them, (thankfully when I apologised I was told that I wasn't rude at all, just very angry and I had good reason to be so) they finally sent somebody down to repair this on the Wednesday,
Surely this should have been picked up during the service or am I wrong.
The external pump motor was working, but it wasn't drawing any water up
The internal part, kept cutting out when it shouldn't have.
Which caused a blown fuse, which also knocked out the toilet flush.