- Sep 23, 2008
- 12
- 0
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I have recently purchased a 2 year old Lunar Caravan and after having a service carried out found there was water ingress present and sought to claim off Lunars 3 year peace of mind warranty.
I was surprised to find out that the three year warranty is only valid on the person who bought from new and that they were not the slightest bit interested in helping me out.
Alhtough I'm new to caravaning, I was really surprised to find that a caravan warranty is on the person and not on the item.
I just wanted to know whether this is the norm and if anyone else has has similiar problems.
Thanks,
Mark
I was surprised to find out that the three year warranty is only valid on the person who bought from new and that they were not the slightest bit interested in helping me out.
Alhtough I'm new to caravaning, I was really surprised to find that a caravan warranty is on the person and not on the item.
I just wanted to know whether this is the norm and if anyone else has has similiar problems.
Thanks,
Mark