Last week the car went in for its service and first MoT. Included should have been a wash plus front footwell vacuum. When I went out to drive it away I noticed the mini valet hadn’t been done despite the check sheet being ticked. Given the time and traffic locally I just drove home. Anyway the ubiquitous survey arrived and my overall marks reflected the omission, and I explained my disappointment in the notes. Yesterday afternoon I had a phone call from the group chairman apologising for the omission. and offering to collect and deliver the car for a complete valet at a date of my choosing. Since I’ve just spent two days cleaning and polishing the cars now would not be the best time. So the car goes into the dealers in 4 weeks time after a holiday away, after which it would most certainly require a spruce up.
Since 2005 we have had three Kia’s, one XC70 and a Superb estate from this dealership and despite their inevitable changes over time I’ve always found them to be good. Although with our Kia’s I’ve rarely had to visit them apart from service and MoT.
Since 2005 we have had three Kia’s, one XC70 and a Superb estate from this dealership and despite their inevitable changes over time I’ve always found them to be good. Although with our Kia’s I’ve rarely had to visit them apart from service and MoT.
Facebook
Twitter