Ray,
You are entitled to your opinion but i stick by what i said.
I have built up an excellent relationship with my dealer and have no desire to go elsewhere.
If the dealer has done a full PDI then most manufacturing faults should have been rectified, and if he does a complete handover, no matter how long it takes, then you know when you leave the dealer that everything works.
If your caravan developes a serious fault at a later date it is then you discover how good a dealer is.
As i stated in 25 years and 8 new caravans i have only ever had to make two special journeys to my dealer. This was because of a leak and was fully repaired within 6 weeks.
My caravan is booked in for service while i am on tour, any problems dealt with, and on two occassions the dealer's technician came to a local Caravan Club site to fix problems.
Yes there are other good dealers as has been mentioned on this forum, but once you have taken delivery of your new caravan there is service and service. Some of the stories you hear from caravanners on site just beggar belief.
Hamer