I'm beginning to wonder if it's too much of a coincidence that newbies or members that nobody has ever heard of are unable to see the sticky posts with instructions on what to do when their text doesn't appear.
We seem to be getting lots of these strange random posts which don't show on the forum from people who we've never heard of and who are never seen again, and they never reply to my emails.
I'll just use a cut and paste reply in future....
Or use a cut & paste pro forma email and delete the 'missing' post