new motorhome

[jackthemondoe]

I have motorhome 12 plate many problems with unit .
The distributor of mh will receive letter rejecting unit requesting a new replacement,big demand,does anyone no the end game.
Legal replies would be good
Reference wilkl be made to the sale of goods act 1979 including amendments 92/94 s14/2/2a/2b
not of satisfactory quality 20 faults some minor 70% from factory and has also been back to factory,may also have damp unit covered 1800 miles 1000 attempting to get repaired.
If ness will take to high court dealer and manufacturer are aware I have done this before RCJ in a planning case,
what is the end game?.

 

[Kate Taylor]

Hi Jackthemondoe,
Sorry to read about your teething problems with a new motorhome. The Editor is at an RV show in America at the moment, but meanwhile I was just wondering, did you buy from one of the main motorhome manufacturers or a small van conversion company? Either way, the general advice is to write letters to the company you bought the motorhome from stating clearly what the problems are and when you noticed them. Give the firm a chance to get these problems fixed. Keep copies of all your correspondence, not down any phone calls, print out the emails. Build up a file, just in case. With luck the end game will be that they fix all the problems and you have a lovely time in your motorhome. However, we carried a story a while back about a lady who took a van converter to the Small Claims court to get her money back, which you might like to read – http://bit.ly/1yiOa1Y. Good luck.

 

[jackthemondoe]

Dealer now signed for letter formal rejection,requested all faults now present how many miles covered
actual 1800 /1000 trying to get repaired.
List of faults hab door does not fit correctly,faulty fridge,hab pcb blown its brains,cracked bathroom sink after factory repair,down light missing from new ,bathroom door warped,radiio aerial not conected this is quite a hard job dash board dismantle,combi boiler lock out over heat,50% of internal cupboards out of line,combi boiler presents that it has been installed incorrectly i am a gas safe engineer,engine management light on,toilet thrown out and replaced with new at factory,battery and bed lockers frame pinching door locks pull out,plastic water drainpipe external legged it down a dual carriage way,fixed bed lifting ram pull out of fixture,the AA had to break into van 2 months old due to batteries flat bca panel caused this both sets of keys in van on the boxer when batteries get that low van can self lock,fixed bed matt cover absorbs moisture feels wet in this climate this is a known fault.factory did some damp retro on the sheet of works,now ya may think that is bad enough when i moved van 3 mtrs 2 months ago i heard water running on top open door off side and noticed water leaking external just behind door ,having google this brand someone has video this prob on youtube when you enter van it just feels damp.
MH owners what this space its a dirty job someone has to do it.
Me thought alternative use a burger van message any other ideas i will pass them on to the MD of the manufacturer