I did , but he seemed to be able to sort it himself , having first diagnosed the fault and then found an expensive replacement on Baileys official spare part supplier(I just bought a dometic door release knob from them for a princely £12 ( about 2p of plastic!)) and then he found a repairer who didn't charge an arm and a leg for the repair-sorted! He should get many happy years use out of the repaired unit. The lack of PM on this forum stopped me from contacting him directly offering my services- other caravan forums still allow PM's- I only advertise my services in a local magazine distributed around the five villages. As an aside Someone found me on google and asked if I repaired windscreen wipers on cars! another asked if I sold spares for cars