No running water at sink or whb or shower.

[Anseo]

Bailey Pegasus Ancona 2013.

All fuses checked (OK), checked as many electrical contacts as I can find (OK), Whale water pump (in water hog) has been tested (not witnessed) and I am told it is functioning.

Checked power at 12v external socket (where Whale pump connects to) and I got a reading using a basic tester, sorry no voltages etc. than I can report on.

When pump is connected to 12v external socket I cannot hear or feel it running.

This from a wee frustrated Haggis camped out in pretty dismal weather, wonder if you can help him please.

Thanks.

 

[Grahamh]

sorry but can only speak from limited experience but.......
prob of pump not running is usually dirty contacts where plug goes into caravan socket. 12v probs are commonly dirty or corroded contacts. Clean the contacts both on the plug and socket where the pump connects to the caravan. Use a nail card or small pieces of sandpaper to clean the contacts, this usually fixes the problem.
hth's

 

[Anseo]

sorry but can only speak from limited experience but.......
prob of pump not running is usually dirty contacts where plug goes into caravan socket. 12v probs are commonly dirty or corroded contacts. Clean the contacts both on the plug and socket where the pump connects to the caravan. Use a nail card or small pieces of sandpaper to clean the contacts, this usually fixes the problem.
hth's

I had already cleaned the contacts, both on the plug and the socket (so happens I used Mrs Anseo's nail card ) .
Admittedly they did show a fair bit of tarnish, but not after I had brightened them pretty well.

No joy,

Cheers Grahamh, and appreciated.

NoJoy

 

[Gagakev]

Bailey Pegasus Ancona 2013.

All fuses checked (OK), checked as many electrical contacts as I can find (OK), Whale water pump (in water hog) has been tested (not witnessed) and I am told it is functioning.

Checked power at 12v external socket (where Whale pump connects to) and I got a reading using a basic tester, sorry no voltages etc. than I can report on.

When pump is connected to 12v external socket I cannot hear or feel it running.

This from a wee frustrated Haggis camped out in pretty dismal weather, wonder if you can help him please.

Thanks.

I would double check the pump, disconnect socket and connect direct to battery, handy if you have some spare electric cable with croc clips connected.

 

[Anseo]

I would double check the pump, disconnect socket and connect direct to battery, handy if you have some spare electric cable with croc clips connected.

I detoured to a caravan dealer outlet en-route to a very stormy and very wet munch of the local heather.

Dealer checked the pump in his workshop, I did not witness the results,but he said the pump was working, if I do not resolve the problem I will test the pump myself back in my burrow workshop.

Good point you made about the wires and croc-clips, I will find a space in my sporran for them, wish I had them today

At the moment I am trusting on the appraisal of the chap who tested my pump; could it be tap sensorsswitch related.

Anseo is befuddled (nothing unusual in that ).

Cheers for your help Sir Gagakev, appreciated.

 

[Gagakev]

Unlikely I would thought to be a tap sensor, I would now suspect a dry joint, from inside the van from the pump start to trace the wires and remove and clean all the joints you can find, I'm not familiar with your set up so am just giving you my experience from last year. from the rear of the pump socket it went to a fuse box trace and check joints. Eventually found mine a week later!!!!! The dry joint was in the main switch, which was the last place I looked !!! good luck.

 

[Anseo]

Unlikely I would thought to be a tap sensor, I would now suspect a dry joint, from inside the van from the pump start to trace the wires and remove and clean all the joints you can find, I'm not familiar with your set up so am just giving you my experience from last year. from the rear of the pump socket it went to a fuse box trace and check joints. Eventually found mine a week later!!!!! The dry joint was in the main switch, which was the last place I looked !!! good luck.

Sir Gagakev,

Thank you for this, excuse my lack of understanding of the terminology, but can you explain 'dry joint' please.

Regards,

 

[Parksy]

Hi Anseo
A 'dry joint' is generally speaking a soldered joint that has broken or come apart and doesn't conduct.
I came across a puzzling situation involving caravan plumbing a few years ago.
We were on a seasonal pitch and an elderly couple in a neighbouring caravan couldn't get water from the taps even though the pump was working.
I had a look and when all else had failed I gave a good hard blow into the water fill pipe with the taps open.
All sorts of debris came from the taps including loads of dead insects which had blocked the system.
The problem was solved.

 

[Martin24]

We had no end of issues with our taps dribbling then not working with our GT65. Dealer said all sorts of rubbish about not setting up properly and were generally unhelpful. Our local workshop solved the problem immediately by taking out the excess of filters on the end of the taps. 5 or 6 in each tap instead of one.

 

[Hutch]

Hi Anseo, Similar problem, just after sterealising the water system, too strong a solution and blocked the filter, removed the filter and full pressure again.
Good luck.
Hutch

 

[RayS]

When you say you cannot hear or feel the pump running, is this with the pump in the water or out of the water and in your hand ?

If the former, try the latter. Switch the pump off at the switch in the caravan, remove pump from container but still connected to the caravan inlet.
Then get OH or other helper to switch on in the caravan but only for about 5 seconds as submersible pumps are not designed to run dry.
If the pump runs ypu will feel and feel it and the problem will probably be plumbing not electric.
If the pump does not run in this test, unfortunately problem could be either..
My first test would be the contacts in the socket to which the pump plugs in. A simple 12v tester would do this, as would a 12 volt bulb ( car or caravan spare) and a cuople of pieces of wire as has been suggest. Test with pump switch in the caravan as above ( but time not important in this test.
If you have 12v at these terminals then its ether bad connection or a dead pump.
If you don't have 12 volts here, find the inside of the socket and check there.
If you find a small yellow block on the inside of the socket it will probably be the Whale Intelligent Controller which needs to be calibrated before use. To do this read the instruction book or go to the Whale website. I've not come across an instace of this fault but guess it's technically possible.
Failing this, work from the back of the socket into the caravan wiring for a broken or loose wire or connection. This could be a pain particularly as you probably won't have a decent wiring diagram, no caravan seems to these days

 

[Dustydog]

Sir Haggis
Had this problem 10 years ago at Ullapool with a previous caravan.
Did all the tests so far mentioned . Nothing. The site at Ardmair Point had new spares. Bought a new submersible pump. QED.

 

[Anseo]

I want to thank all of you who have tried to help me out, all responses have been great and I have learned a lot from them.

Anseo has a confession to make

I had not set the 12v pump activation on the Whale control panel, the info was in front of my face and I failed to recognise the difference between onoff activation indicator.

Mrs Anseo has since not ceased with her very loud utterances, (all in Gaelic - and hopefully neighbours within earshot will not understand).

I am a daft Haggis

But just shows how helpful you all are on here when even a dim-wittted tumshie needs help.

Thanks all, appreciated.

A very humbled,

 

[Martin24]

I knew we accepted you into our merry band of Woosies for a reason :silly:

 

[Gagakev]

Well Well Sir Haggis................you have done it, well done, you have made all who replied look rather silly

Which one of us went back to the basic's and said..........

HAVE YOU SWITCHED IT ON AT THE CONTROL PANEL

Oh well look on the bright side IF it goes wrong you have some suggestions in your toolbox now.
Oh and if you go for the electric cable with croc clips put an inline fuse in it.

 

[Hutch]

 

[Gagakev]

:lol: :lol: :lol: :lol: :lol: :lol:

 

[Anseo]

Well Well Sir Haggis................you have done it, well done, you have made all who replied look rather silly

Which one of us went back to the basic's and said..........
HAVE YOU SWITCHED IT ON AT THE CONTROL PANEL

Your admonishment is accepted, and I can offer no excuses, I remain thankful and am very sorry for being a TUMSHIE.

Thanks all, you are a great group of people to take the time out to help me.

Hopefully, I can meet up with someall of you one day, you will have my hospitality.

Anseo will go into reclusive mode for a while

 

[Hutch]

We will have a great time at a meet up,
I THINK almost Woosies have a great sense of Humour.

Good result Scotland Italy today.
Sorry for the English.

 

[Gagakev]

Well Well Sir Haggis................you have done it, well done, you have made all who replied look rather silly

Which one of us went back to the basic's and said..........
HAVE YOU SWITCHED IT ON AT THE CONTROL PANEL

Your admonishment is accepted, and I can offer no excuses, I remain thankful and am very sorry for being a TUMSHIE.

Thanks all, you are a great group of people to take the time out to help me.

Hopefully, I can meet up with someall of you one day, you will have my hospitality.

Anseo will go into reclusive mode for a while

As long as the Sir Haggis still pops his snout in, which he will as he will have another question quite soon!!!!

 

[audiorob]

I'd go with Parksy. I felt proper red-faced when I had the same problem in my Elddis when it was a year old. Drove back to the dealership to have it solved in less than 5 minutes! The spout end of the taps hold a threaded filter assembly that was so full of bits (from the inline filter I suspect as they were mostly grainy charcoal bits) Once unthreaded cleaned and refitted worked fine. Now checking the filters has become a regular spring-time job, especially after the filter canister has been replaced.

 

[Gafferbill]

I had not set the 12v pump activation on the Whale control panel, the info was in front of my face and I failed to recognise the difference between onoff activation indicator.

.......you mean you did not realise that you needed to turn the on/off switch to on

I remember when you asked to join the Woosies ....so I am quite pleased with myself that I could spot a true Woosie Numpty from 450 odd miles away :lol:

 

[Anseo]

I remember when you asked to join the Woosies ....so I am quite pleased with myself that I could spot a true Woosie Numpty from 450 odd miles away :lol: