Evening guys just after a little advice. My mother and father in law purchased a used caravan paid initial deposit in January and paid full when collecting in February. They had been away a couple of times and had holidays booked right up until sites closing for the season. Whilst away in August they lost all power. They managed to find an electrician to come out and assess the situation to which he found that the wiring had been doctored incorrectly and irresponsibly, it had melted and in turn become a fire hazard. This obviously cut all their future getaways very short. They have been in contact with the dealership and took it back and they have just thos evening emailed to say it's been fixed and they can go pick it up. They have asked for a refund as obviously they have no trust in this dealership for initially selling them the caravan which was unsafe. My mother in law is disabled and God forbid that there was a fire she wouldn't have had the speed to get out safely!
We have the report detailing what the issues were.
Is this a case for the small claims court or are we likely to be able to fight it.
Thanks in advance for any advice!
We have the report detailing what the issues were.
Is this a case for the small claims court or are we likely to be able to fight it.
Thanks in advance for any advice!
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