- May 24, 2014
My feeling is that the caravan was originally supplied with the brackets missing and the selling dealer and the first owner missed this although I doubt that is relevant. I suggest that in the first place you should go is back to the dealer and see if they will help. If not and you are a member of either club you could try their legal helpline but on balance I think unless the dealer helps you are stuck with the situation.
Your a bit late with this Ray. The dealer admitted they removed the brackets and have sent them to me. Indeed I have just this minute come in from fitting them. As for the "legal" situation. I had a verbal agreement with them that the jack was either present or would be supplied, same with spare wheel, wheel brace, pump umbilical, outdoor shower, leg winder and all the other stuff you would expect, sans hookup cable. My contention was that if they supplied the jack, which they did, it should be in working order and fit for purpose.
As Prof quite rightly pointed out, on the Alko shop website, you cannot buy the jack without the brackets, you can buy the brackets seperately. I contend M'Lud that the jack is therefore incomplete sans brackets, a point that thankfully the dealer agreed with.