Hi Joanne, We had our mover fitted at the dealers. We have an abbey spectrum 540 Twin axle. We ordered a series 6 powertouch mover and paid 1500. When we went to pick up our van we found that they had fitted a series 4, or so we were told.
We took the caravan home and tried to turn it with the mover after 45mins of struggling and one of our neighbours coming to help we managed it. Not good we thought. We rang Powertouch and explained what had happened and a lady called Rachel was fab. She said i will look into it for you. 15mins later i get a phone call from one of the managers who tells me my mover had been sent to the dealers and that they had split the mover.
I then get a call from Phillip Clark the MD. Who had personally phoned the dealer and demanded our other half of our move back. 10 days later it was fitted and the dealers work checked.
Can recomend them for the highley efficiant, friendly ,sympathetic and fast service. Thier customer service is second to none and a few companys could learn a thing or two from them. I wish the sold Caravans.