As a subscriber to Practical Caravan magazine, several weeks ago I sent an enquiry to Practical Caravan about Practical Caravan TV via the 'Send us a Message' email, got no reply so I sent it again and again got no reply so I then sent a letter on 15 September to the Bath address and yet again have received no reply yet - is it the case that nobody at this magazine bothers to reply to subscribers enquiries sent either via the website or by letter nor even bothers to send an acknowledgement - why bother having contact info when your subscribers enquiries are completely ignored?