Evening everyone,
Several years ago I bought one of the above digital scales.
Last year it seemed to start giving strange readings and so I telephined Reich UK to ask their advice and said I would send it to them for calibrating.
I sent it to them by recorded delivery and requested that if the cost of repair was prohibitive, would they contact me.
I heard nothing for several weeks and so I e-mailed the company. A reply came back saying the device had been sent back to Germany,
Since then I have heard nothing depite sending several e-mails.
Four months seems a long time to wait for a repair and I was just wondering if anyone else had had dealings with this company and what to do next.
Any help would be appreciated.
Thanks,
Ron.
Several years ago I bought one of the above digital scales.
Last year it seemed to start giving strange readings and so I telephined Reich UK to ask their advice and said I would send it to them for calibrating.
I sent it to them by recorded delivery and requested that if the cost of repair was prohibitive, would they contact me.
I heard nothing for several weeks and so I e-mailed the company. A reply came back saying the device had been sent back to Germany,
Since then I have heard nothing depite sending several e-mails.
Four months seems a long time to wait for a repair and I was just wondering if anyone else had had dealings with this company and what to do next.
Any help would be appreciated.
Thanks,
Ron.
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