In the Which Magazine (April 2020) In their Legal Advice Column they detail the case of a Caravan which was bought new in 2017 for £21499.
It had faults during the first year which was fixed by the dealer during the first years warranty, but faults which occurred after the 12 months had elapsed the dealer refused to do.
The owner wanted to reject it which the dealer refused.
The owner successfully applied under section 75 of the Consumer Credit Act to reject the faulty caravan and he received the £21499 back.
He did have to have the caravan independently assessed to confirm the defects.
Just shows people do have rights.
It had faults during the first year which was fixed by the dealer during the first years warranty, but faults which occurred after the 12 months had elapsed the dealer refused to do.
The owner wanted to reject it which the dealer refused.
The owner successfully applied under section 75 of the Consumer Credit Act to reject the faulty caravan and he received the £21499 back.
He did have to have the caravan independently assessed to confirm the defects.
Just shows people do have rights.