I personally think its foolish to assume any item you purchase will accurately reflect on the results of a survey. Even a product that has glowing success in a survey, invariably I get the one example that bucks the trend and has some fault or foible. or works far better than the survey suggests.
Surveys can only be useful as long as the scope/limitations of sample are understood. and as others have pointed out how relevant or revealing the questions are.
Surveys can only be useful as long as the scope/limitations of sample are understood. and as others have pointed out how relevant or revealing the questions are.