I am having a front panoramic window replaced on a 10 month old van under waranty. can someone please remind me of the website for the unhappy soles with this problem, thanks ,in anticipation, tony b
replacement front windows
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Parksy
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- Nov 12, 2009
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I think that the website that you may be looking for is
http://www.caravanandmotorhomewindowproblems.co.uk/
http://www.caravanandmotorhomewindowproblems.co.uk/
Thanks Parksy...............we are still here battling away...have been reading your thread on warranties, just shows how careful everyone needs to be...............Andrew
Last year i purchased a new Lunar Delta , not long after getting it all 3 windows steamed up. Wondering if these were made by Polyplastics as well as they were very quick to get relacements in ??
Tony
Can i ask what carvan you have and what was wrong with the window. i have an elldis 544 and we have a probelm with a mark that has apperared across the front window between the two panes.
stephen
Can i ask what carvan you have and what was wrong with the window. i have an elldis 544 and we have a probelm with a mark that has apperared across the front window between the two panes.
stephen
Hi Spostridge,
thats the problem we are talking about,its a fault with the polyplastic windows.mine was the same the two panes are rubbing together,you need to take your caravan back to the dealer to have it changed.they have changed loads.its been a problem with a lot of makes.dont worry they have to sort it with the warranty. All The Best Alan P/T
outfit Abbey 620 Gts
Tow Car Kia Sorrento 2008
thats the problem we are talking about,its a fault with the polyplastic windows.mine was the same the two panes are rubbing together,you need to take your caravan back to the dealer to have it changed.they have changed loads.its been a problem with a lot of makes.dont worry they have to sort it with the warranty. All The Best Alan P/T
outfit Abbey 620 Gts
Tow Car Kia Sorrento 2008
Alan
Thanks, yes we have already taken it back to the dealer and the replacment was the same. We are now waiting for a second. I was curious as to wether any other peolpe had had the same problem. Is there anywhere else that has info on the problem.
Stephen
Thanks, yes we have already taken it back to the dealer and the replacment was the same. We are now waiting for a second. I was curious as to wether any other peolpe had had the same problem. Is there anywhere else that has info on the problem.
Stephen
Hi i replied to this earlier but it would seem i pressed a wrong button!
I did not mention the van as i was trying to avoid reopening an old can of worms, but as you asked......
bailey ranger, year 2010, one piece window. The problem is two horizontal marks, inside the window almost mid screen going accross to within 4 inches of the edge, Experts at my dealership say this is not due to rubbing. I tend to agree with this as the window is fairly firm and the two pieces of plastic would certainly not touch only 4 inches from the edge,I am told it is due to flexing causing a build up of static which in turn, attracts particals of dust that cannt be cleaned as the window is sealed. The mark is about 1/3 inch wide and could well be made up as i have been told.. nett result baileys to replace window
rgds tony boyle
I did not mention the van as i was trying to avoid reopening an old can of worms, but as you asked......
bailey ranger, year 2010, one piece window. The problem is two horizontal marks, inside the window almost mid screen going accross to within 4 inches of the edge, Experts at my dealership say this is not due to rubbing. I tend to agree with this as the window is fairly firm and the two pieces of plastic would certainly not touch only 4 inches from the edge,I am told it is due to flexing causing a build up of static which in turn, attracts particals of dust that cannt be cleaned as the window is sealed. The mark is about 1/3 inch wide and could well be made up as i have been told.. nett result baileys to replace window
rgds tony boyle
A lot of vans have been affected by the "rubbing windows" problem Stephen, so you are in good company. We are on our 3rd window now, it seems fine. It is significantly thicker than the previous ones. (Swift Group van)
Hi …………for those of you that have missed the earlier posts on this subject, this is the advice, from our Caravan and Motorhome window problem site. Parksy has kindly posted the web address at the beginning of this thread
There are two distinct problems…………..DELAMINATION.
Delamination of windows manufactured between 1998 and 2006, caused by the wrong grade of screenprint being used. German manufactured caravans were subject to an ongoing safety recall, but so far UK manufacturers have not notified VOSA. We believe there is a serious safety issue and have contacted Swift and Polyplastic. We have received a reply from Swift.
We are asking all owners to notify VOSA using the following form…….
http://www.vosa.gov.uk/vosa/repository/vehicle%20safety%20defect%20report.doc
This is really important, because your caravan/motorhome presents a significant safety risk to other road users.
If your caravan/motorhome is produced by Swift Group, please register with the Swift Talk forum on….. http://www.swift-talk.co.uk/forum
and post your window issue, this will make sure Swift are aware of your problem
Please let us know how you get on, we can assist with any issues with the VOSA form and the Swift Talk forum.
The other problem……………..WINDOW DISTORTION AND RUBBING MARKS
On Caravans/Motorhomes produced between 2006 to present day. If you are experiencing rubbing marks in the window cavity and excessive flexing, you are subject to a manufacturing fault, which is being replaced by the caravan manufacturers. The mk1 window has been replaced by a mk3 window (the mk2 failed). This is a f.o.c. replacement and is not subject to any guarantee requirement.
Again if you are a Swift Group owner it would help if you register your complaint on the Swift Talk forum………. http://www.swift-talk.co.uk/forum
Please let us know if you are experiencing any difficulties with replacement.
If you are members of the Caravan Club please inform them of your issues.................
Burstner Owners……….we are logging all reports and will keep you informed as our investigation continues.
Hope this helps………………..regards Andrew
There are two distinct problems…………..DELAMINATION.
Delamination of windows manufactured between 1998 and 2006, caused by the wrong grade of screenprint being used. German manufactured caravans were subject to an ongoing safety recall, but so far UK manufacturers have not notified VOSA. We believe there is a serious safety issue and have contacted Swift and Polyplastic. We have received a reply from Swift.
We are asking all owners to notify VOSA using the following form…….
http://www.vosa.gov.uk/vosa/repository/vehicle%20safety%20defect%20report.doc
This is really important, because your caravan/motorhome presents a significant safety risk to other road users.
If your caravan/motorhome is produced by Swift Group, please register with the Swift Talk forum on….. http://www.swift-talk.co.uk/forum
and post your window issue, this will make sure Swift are aware of your problem
Please let us know how you get on, we can assist with any issues with the VOSA form and the Swift Talk forum.
The other problem……………..WINDOW DISTORTION AND RUBBING MARKS
On Caravans/Motorhomes produced between 2006 to present day. If you are experiencing rubbing marks in the window cavity and excessive flexing, you are subject to a manufacturing fault, which is being replaced by the caravan manufacturers. The mk1 window has been replaced by a mk3 window (the mk2 failed). This is a f.o.c. replacement and is not subject to any guarantee requirement.
Again if you are a Swift Group owner it would help if you register your complaint on the Swift Talk forum………. http://www.swift-talk.co.uk/forum
Please let us know if you are experiencing any difficulties with replacement.
If you are members of the Caravan Club please inform them of your issues.................
Burstner Owners……….we are logging all reports and will keep you informed as our investigation continues.
Hope this helps………………..regards Andrew
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