Just looking for some general coments.
I purchased a second hand caravan, a 2001 Sterling Sapphire in November 2004. It went back a few days later to have a shower tray replaced..cracked. It was at the dealer for about 3 months.
Since then I have had about 9 days away in the van and have now discovered that the charger/transformer is faulty. The suppliers estimate about £150 to repair.(Original unit no longer available).
The dealer gave me a 6 months warranty at the time of uplift and now will only pay the £50 of the estimated repair.
I feel that given the van was not available for me to use, due to the faulty shower, the 6 months warranty should have been extended to start on the day I took final delivery.
If I buy and pay for a brand new van and take delivery 2 months later, the warranty would start when I got the van.
I feel the repair should be covered by the dealer.
Anyone got any thoughts on the matter.???
Thanks for any comments
David.........
I purchased a second hand caravan, a 2001 Sterling Sapphire in November 2004. It went back a few days later to have a shower tray replaced..cracked. It was at the dealer for about 3 months.
Since then I have had about 9 days away in the van and have now discovered that the charger/transformer is faulty. The suppliers estimate about £150 to repair.(Original unit no longer available).
The dealer gave me a 6 months warranty at the time of uplift and now will only pay the £50 of the estimated repair.
I feel that given the van was not available for me to use, due to the faulty shower, the 6 months warranty should have been extended to start on the day I took final delivery.
If I buy and pay for a brand new van and take delivery 2 months later, the warranty would start when I got the van.
I feel the repair should be covered by the dealer.
Anyone got any thoughts on the matter.???
Thanks for any comments
David.........