It simply is not possible to know how good something is until you have tried it and can make a comparison. That is certainly true of fitting dampers.
Someone may have towed tens of thousands of miles without dampers and in their opinion found the quality of the tow to be satisfactory, but that does not mean improvements can't be made nor does it invalidate the fitting of dampers.
During some experimental testing work I was involved with, a caravan was driven over a test track, and the resultant motions of the caravan recorded. The results were quite surprising, but the nature of the up and down motion due to the suspension was quite slow, but it had a large amplitude. What was much more destructive was the roll due to opposite sides bouncing out of phase, and the longitudinal vibrations due to the interaction of the car and caravan hitch coupling.
The test work was not to explore the use of dampers, but the engineers at the test facility were also surprised at the intensity of the motion, and commented that dampers would reduce the number and scale of the accelerations particularly in the roll motion.
Shake anything hard or long enough and it will begin to deteriorate, so if the number and/or scale of the shaking can be reduced the product will last longer. So for that reason alone dampers may help to prevent premature damage.
Whilst fitting dampers on trailers is not a UK requirement, their use can be likened to ABS braking systems on cars. Neither are esential to the working of the vehicle but both can improve the handling.
Echoing Paul's comment it is no surprise to me that fitting dampers will improve the towing experience, as the caravan wont be dancing around quite as much, and thus it will not be tugging and pushing the car so much either.
Because they are not a requirement in the UK it is up to each driver to decide if the difference is worth the cost of having them.