Hi Ann, I am sure that your Volvo XC is an excellent tow car, but you say that you have encounted this problem, since changing from your V70. This would indicate a miss match of some sort, which is why I suggested changing the tow ball height. It could be simply an aerodynamic problem; the XC being slightly taller may be pushing the air around the caravan in a different way. A small change such as the Tow ball height may be enough to remedy the problem. A roof spoiler may do the trick too.
I have just read your answer to my Question Ann.
The reason I asked about the tow ball being cleaned is that the pads on your stabiliser, I'm presuming you have the hitch type, may be contaminated. Ask any of the regulars here and you will find that you do need to remove the paint from the tow ball before you use a hitch type stabiliser. The fact that it simply dropped off when you got home probably means that your friction pads are contaminated, it's not an expensive job to fix, but I would still present the bill to the Volvo dealer.
I have just read your answer to my Question Ann.
The reason I asked about the tow ball being cleaned is that the pads on your stabiliser, I'm presuming you have the hitch type, may be contaminated. Ask any of the regulars here and you will find that you do need to remove the paint from the tow ball before you use a hitch type stabiliser. The fact that it simply dropped off when you got home probably means that your friction pads are contaminated, it's not an expensive job to fix, but I would still present the bill to the Volvo dealer.