ProfJohnL said:
When a car is designed, the suspension is set up by the manufacture to cope with all the demands that will be placed upon it within the the limits of teh vehicles specification. Consequently there should be no mechanical reason to fit spring assisters.
A car manufacturer designs the suspension to be optimum for handling, road holding and comfort with a typical load. In this, they will not consider a caravan load to be typical, especially in the case of a saloon car. They will probably consider the presence of a caravan as a special load case, to check that road holding etc remain
acceptable, but they will not
optimise for it. In the case of a vehicle more likely to be used for towing (eg a Land Rover) they are likely to slant the optimisation
some way towards towing, but not entirely
Therefore, someone who tows regularly might well benefit from the suspension design being biased more to the towing configuration, especially as road holding and stability is a greater issue when towing than when not towing. Simply, higher spring stiffness and higher damping will be advantageous. If your car has active suspension this is what it will do automatically, and certainly in that case after-market additions are not needed.
The matter is not as simple as the caravan being like an extra dead load of 75 kg (or whatever your "nose weight" is). Dynamically, the caravan places an inertia at the towbar which is greater than a simple 75 kg point mass; it would do so even if you balanced your van to give a nose weight of zero.
FWIW, suspension height is a different matter from suspension stiffness. Spacers under the rear springs do not increase stiffness, but, with a towbar load, they can restore the suspension attitude to what the car maker designed it to be, which will be the optimum for handling.
Don't expect any technical logic from car insurers. Their logic is to squeeze as much money from you as possible, and will use any excuse to do so.