William (Tups) wrote:
Whilst handing the Caravan back could be a future option, if the caravan is NOT kept in lines with the T&C's of your finance agreement, handing the caravan back may well not be an option.- therefore think carefully about not having the service done.⇦br/>
It's a good point, and one that I will check out.
As far as I'm aware, the contract stipulates 'reasonable care' - which certainly doesn't mean that a three year old van (as it would be) must be in mint condition.
BTW, I read with interest your battle with Bailey, recounted on another thread. I always root for the customer - so good luck, and hopes for a victorious outcome. You may well find that the finance company will settle - they alone are responsible in law, since it was they who sold you the van. Whatever the dealer or manufacturer might happen think about it is neither here nor there as far as your claim goes - but I'm sure you know that by now.