Truma heating problem

Jun 9, 2008
7
0
0
Visit site
Maybe not so much a problem, maybe more a thick owner! Hopefully someone can help/advise. We have bought a 2003 Compass Omega 432 - it has a Truma Trumatic Ultraheat panel heater and is fitted with the Ultraheat warm air system. We don't use gas just electric. The panel heater has two control knobs, the left one has a 1 to 5 setting dial and a three way switch, left for warm air, central for off, right for panel heater only. There is a wall mounted control panel where you select 500, 1000, or 2000 watt as well as the off switch. No matter how I set it I cannot get warm air through the system. No matter how long I let it run I cannot get warmth, even though I select only the panel heater. Desp[ite this when I eventually give up and switch everything off warm air comes from the heater. Am I doing something wrong or is the heater unit broken? Any advise would be most appreciated.

Regards

Peter
 
Feb 28, 2009
493
0
0
Visit site
Peter,

Firstly the 3 position switch you refer to is middle is off.

Left is full power at what ever no. 1-5 you have selected.

Right is variable dependant on the heat output. In other words if you select No. 5 which is full speed fan, then it will only blow at full speed when the elements have become fully hot.

Does the heater itself get hot when the blown air fan is left off.(Mid posn.)?

Jim
 
Jun 9, 2008
7
0
0
Visit site
If I switch the heater on without the circulating air on no warm air comes from the heater until you switch it off. Even if I leave the heater it on for maybe 20 minutes or so it still doesn't blow warm air either from the heater or through the ducts. it seems odd that there is heat but I cannot get it to blow it. How does the system actually work - where/how does it generate the heat?

P
 
Feb 28, 2009
493
0
0
Visit site
Peter,

The original heater was gas operation only. Then the fan system was added next.

The ultraheat unit is a seperate unit bolted on the back of the fire and can be used solely as a convector heater or in conjuction with the fan for blown air circulation.

Whether the heater works on electric or not has no bearing on whether the fan is selected .

Theorectically the fire will either work on electric or not irrespective of whether the blown air system is used or not.

How long are you waiting for heat to emmerge when the fan is turned off when set of 2000w?

The senario you explain does not appear to be logical.

God, I sound like Spock! Lol.

Jim
 
Jun 9, 2008
7
0
0
Visit site
We have had it running for around 20 minutes and still no warmth. I have heard it said it takes a while for the system to warm up - should I be more patient?

P
 
Feb 28, 2009
493
0
0
Visit site
Peter,

what is the temperature in the van when you try it.

Could be the naff truma thermostat thinks the van is hot enough and even set on No 9 the elements are not cutting in

Jim
 
Feb 28, 2009
493
0
0
Visit site
Peter,

what is the temperature in the van when you try it.

Could be the naff truma thermostat thinks the van is hot enough and even set on No 9 the elements are not cutting in

Jim
It does not make any sence that it gets hot after you switch it off.

Jim
 
Jun 9, 2008
7
0
0
Visit site
Peter,

what is the temperature in the van when you try it.

Could be the naff truma thermostat thinks the van is hot enough and even set on No 9 the elements are not cutting in

Jim
I did wonder if that was the case - staying here in Moray it will soon be cold enough to check that out.

Peter
 
May 22, 2008
40
0
0
Visit site
I think James is on the right lines, the van is warm enough and so the heater wont come on as the thermostat wont allow it

I have experienced all what you say Peter, you are not alone, mine is buit on the wife complaining the heater is not on, yet all the dials are set to be on!

Try it when it gets cooler, I bet it works fine.
 
Jun 9, 2008
7
0
0
Visit site
Thanks for all the information guys. It looks a thermostat issue rather than an eejit owner. I will see how it goes when it gets colder and give you an update.

Thanks again.

Peter
 
Feb 28, 2009
493
0
0
Visit site
Peter,

would it be wrong if I said I hope it gets colder!

I have found on several vans that the heater works better and holds a much better constant temperature by fitting the truma remote thermostat.

This plugs into a phono type socket located on the side of the control box which is located on the floor behind the fire. It has a 3 Meter lead so the sensor can be positioned in a better logical place.

Keep us posted

Cheers

Jim
 
Mar 14, 2005
1,160
44
19,185
Visit site
I'm not sure what this problem is but the overview below my help you figure it out?..

The Ultraheat's wattage settings are there so you can make use of low amperage hookups, 500W for 6A, 1000W for 10A and 2000W for 16A hookups, their not there to adjust the temperature of the van.

The Ultraheat is thermostatically controlled, therefore the wattage used will simply mean the fire is heating for shorter or longer periods. Where the problems arise then is if the temperature control is not working correctly, this is often due to the heat from the elements directly affecting the sensor itself. This means the heat brings the temperature sensor up to that set on the dial and the elements switch off, you and the vans are still cold but the sensors toasty and takes forever to cool before switching the fire back on!!

Due to this and particularly overnight, it's become something of an urban myth to set it at 500w or 1000w, this or that number on the dial and fan speed setting. In truth what's happening is the available heat is not capable of reaching the set temperature so never switches off, it's a useful work around but not how it should work.

The real solution is to fit a 'remote' temperature sensor and attach it to the gas fires sensor, if a remote is already fitted, it to will usually react better if moved to this location.

Setting the fan on manual speed means the fan runs at this speed regardless of the amount of heat being produced, I would suggest manual fan is only for use without heat for cooling in summer, if infact it has a use?!

Setting the fan to 'A'utomatic allows the heat produced to control the fan speed 'up' to the speed set on the dial, you can then, keep this set maximum low and therefore quiet over night perhaps

Automatic means the fan will run slowly initially and speed up as the air passing through gets warmer, doing it this way allows heat and fan to be switched on together and doing away with waiting xx minutes as often suggested.

I would suggest as a start and during the day, the wattage selected is as high as the hook up allows and then fan speed set to maximum on Automatic.

This provides the maximum heat if required and the fans speed will respond to change in temperature, ie, fast when heat cycle is on and slow when heat is off.

After that you can fine tune to suit your own needs

Other heating problems concern the control board, the elements are switched on and off by relays and the contacts burn out, particularly the two 1kw relays. If this happens you may think you have it set to 2kw but only one element is working, finally perhaps leaving you with just 500w working when both 2kw and1kw settings no longer work.

(Note, relays will still be heard to 'click' but unless you have heat, their not working)

The 12v for control also comes from this board and the transformer sometimes packs up, apart from no heat, you will lose the green light in the switch if this happens

Lastly and also if no heat is forth coming, there are two safety thermostats, one at least of these has a habit of self destruction which stops all heating on electric! If the lower 125C thermostat trips, it automatically resets when it cools. However, the 175C limit stat is a 'self hold' and cannot reset once tripped until the mains supply to the heater is switched off, once mains supply is off, it will then cool and reset automatically.

The control switch itself seems generally reliable but the odd one does fail.

The numbers on the dial represent roughly 4degs and 9 is 32degs or thereabouts, this in theory makes 6 or 7 'normal' but it's what feels comfortable that matters not the number.

Another problem not caused by the heater itself is long runs of un-insulated blown air pipe running outside under the floor, insulating this will improve matters considerable.

Everything installed and working as it should, there is no good reason why the electric heating should not work very well and keep an even temperature to suit your needs.

However, it must be remembered the van needs to be warmed through thoroughly, not just the air, before the heating is turned down. While the vans cold it will constantly drag heat from the air and this in turn needs constant topping up or the van will always feel 'draughty'. It's most useful then while particularly cold to use gas as well for the first couple of hours also, if the heating is off during the day to turn it back on at the first sign of a chill.
 

TRENDING THREADS

Latest posts