- Jun 20, 2005
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I will appreciate some of your valuable thoughts here please.
My neighbour around the corner had a burst pipe claim. Their home insurers sent an appointed building firm to remedy the damage, which required replacement of all the floor tiles and wood work, skirting. The job was scheduled for five days but in the end took five weeks.
The Insurers builders went off site and said all was ok. For the first time in five weeks they started cooking on the gas hob. There was a massive explosion which set fire to part of the kitchen units and blew the hob and separate oven asunder. It transpires that whilst laying the new floor tiles the builders removed the oven and hob. A non gas safe qualified person did the removal and reinstallation. This is admitted by both the Inusrer’s builder and the Insurer. The Insurers have offered £600 for the “ damages” shock stress etc and have agreed in writing a non gas safe engineer was used. The main gas pipe to the hob hadn’t been fitted. It was just butted up but not tightened at all as confirmed by the fire brigade and BGas.
So what do you think should happen now?
My neighbours and their two dogs were feet away from injury,.
They are traumatised.
Looking at vicarious legal liability the Insurer must be responsible for using a non gas safe engineer.
What are the legal protocols penalties for using a non gas safe engineer?
Is there a statutory fine , penalty, for doing such a negligent action?
To which authority should this disgraceful service and action be reported?
How would you calculate a damages award?
I am sure the FCA would fine an Insurer serious money for such a major breach of professional conduct?
Not quite caravanning but I know you clever people will give me your thoughts.
Many thanks
DD xx
My neighbour around the corner had a burst pipe claim. Their home insurers sent an appointed building firm to remedy the damage, which required replacement of all the floor tiles and wood work, skirting. The job was scheduled for five days but in the end took five weeks.
The Insurers builders went off site and said all was ok. For the first time in five weeks they started cooking on the gas hob. There was a massive explosion which set fire to part of the kitchen units and blew the hob and separate oven asunder. It transpires that whilst laying the new floor tiles the builders removed the oven and hob. A non gas safe qualified person did the removal and reinstallation. This is admitted by both the Inusrer’s builder and the Insurer. The Insurers have offered £600 for the “ damages” shock stress etc and have agreed in writing a non gas safe engineer was used. The main gas pipe to the hob hadn’t been fitted. It was just butted up but not tightened at all as confirmed by the fire brigade and BGas.
So what do you think should happen now?
My neighbours and their two dogs were feet away from injury,.
They are traumatised.
Looking at vicarious legal liability the Insurer must be responsible for using a non gas safe engineer.
What are the legal protocols penalties for using a non gas safe engineer?
Is there a statutory fine , penalty, for doing such a negligent action?
To which authority should this disgraceful service and action be reported?
How would you calculate a damages award?
I am sure the FCA would fine an Insurer serious money for such a major breach of professional conduct?
Not quite caravanning but I know you clever people will give me your thoughts.
Many thanks
DD xx