- Jan 3, 2012
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Watching Tv at 4.15pm suddenly the power went off check the mains that was okay it was off for three and half hours came back on while checking everything was on look at the Combi boiler and on the clock it had 03 so we have a fault we had plenty of cold and hot water ,
So went on british gas website we have a homecare three and the annual service was booked for Wednesday this week he did some checks on the boiler but it was still flashing 03 and then it went off and came back on so he tried the heating and the boiler would not work . so he knew what was wrong with the boiler it was a heat sensor he came back next day that is what i call customer service .
So went on british gas website we have a homecare three and the annual service was booked for Wednesday this week he did some checks on the boiler but it was still flashing 03 and then it went off and came back on so he tried the heating and the boiler would not work . so he knew what was wrong with the boiler it was a heat sensor he came back next day that is what i call customer service .