Latest update,spoke to a neighbour who suggested get MS to send code by e mail to wifes account,which they did,obviously not too concerned with sending code to random account,put in the code on my notification, then asked confirmation of personal details, ok so far then asked memorable question, ok so far then asked for details of last 3 emails sent including subject matter and e mail addresses that I had sent them to,I can't remember all that but anyway pressed submit and they then e mailed wife again to say account was now useable.
In answwer to previous question,I am using Chrome as browser, click on outlook, and enter e mail and than enter password, which is the way I have used for years without a problem, for those of you that say use my phone, my phone only makes calls, sends texts and photos,no internet and don't want it.
In answet to Bluetonic, MS are not protecting me, I have entered my email and password into Outlook correctly, I have jumped through their hoops, and even though they say the account is working it is not.
My understanding is that g mail is operated by Google, is that correct, and while it is a short term pain to change,I can soon notify my contacts book,and even weed out some of the senders from which I regularly get spam.