I have had two powertouch models one a single axle and one a twin axle version, both where superb in every way. the soft start is as it says a soft start and the power from the motors is without any rival.
We had no choice but to have a reich mover on our new van as we used a different dealer to our usuall one for supply and cost reasons and this dealer only fits reich movers, all i can i say is if i had not ever had a powertouch i would think the reich was fine, but i have had powertouch so i know the difference and the reich is not a patch on powertouch, the mechanism for winding on the rollers is a pain in the a**e and takes ages and on more than one occasion has resulted in smashed knuckles on the ground, the motors are just too close to the ground and constantly get clouted on speed humps and the soft start is anything but soft plus despite many attempts to line it up the thing still pulls the van to the right, it just will not run in a straight line.
ALL in all from my experiance of the two movers the reich does the job but is poor compared to the powertouch which in my opinion and the opinion of most others on the forum is the best mover you can buy.
Ps i know you can buy an electric actuater for the reich but as ive said the unit is not very good so im not wasting any more cash on it and would not recomend it to anyone.