Some interesting replies. I travel extensively throughout the year, so I need internet access. In virtually all European countries, wi fi access is very cheap. For instance, in Spain this last winter, I was paying from €7 per week down to zero cost. And that's on commercial sites? I suppose my main point is that the UK Clubs, very wealthy members clubs at that, should be able to provide a service to its members that is at least as cheap as commercial sites in Europe. It's not as if the Club sites are cheap - in fact many commercial sites are as good and cheaper. The Clubs seem to have lost sight of their original roots and are now commercially driven. Their complacency and arrogance are displayed when they insist that their charges are reasonable and when they simply ignore complaints such as mine. The Club mags are full of members' letters of glowing compliments, but you never see a complaint published! Where does all the members' money go anyway??