'59 Mondeo Titanium

[Damian]

Just booked my 1 year old mondeo in for it's first service 9k miles service £130 extras £29 for fuel and engine flush more for air con check just what do you get for a service and are the extras really required after 9k miles

 

[WatsonJohnG]

I had the Kuga serviced yesterday as its 1 year old
It cost £230 at a main agent
£51plus vat was engine oil
It does feel like a rip off but can't be avoided if warranty is to be valid unfortunately

 

[Lutz]

The service book that comes with the car normally tells you which jobs have to be done at the respective service intervals. Anything beyond that is simply a ripoff on the part of the dealer.

 

[NigelHutson]

Although you do not have to use Main Stealers these days to keep up warranty, I perfectly understand that it's the easiest route to take. However, on the subject of oil, there's no reason why you can't supply your own. When you book the car in, find out what oil they use (although any oil which is to the correct specification is suitable) and supply your own. That way, you'll pay for a five litre (or whatever) can rather than paying inflated rates per litre as the Stealers charge. My father and I have both done that on numerous occasions and never had any questions asked or had the request refused.

 

[WatsonJohnG]

I've done that in the past but not all dealers allow it
And also I forgot to ask!!

 

[KeithJ]

I've often thought of doing that, but if you supply a can of fully synthetic, how do you know what they actually put in the car?

 

[NigelHutson]

I suppose you have to trust that they do, but how do you know what they put in in any case. That's possibly why its best to supply the same as they put in; that way they'd have nothing to gain. I know on one occasion they forgot to put in the Magnatec (which was what they were putting in at the time) that my father had provided for them, and he came away with two five-litre cans and no charge for the oil despite the Service Manager being aware.
If you supply the same oil as they do, then I cannot see how they can refuse to use it. If they did, I think I'd take my custom elsewhere to a Stealer who would. The only ones I have heard of being difficult are VW, because they want their grossly overpriced superiorly engineered and all that rubbish stuff to be put in. However, if the oil you provide is to that Manufacturer's specification, how can they legitimately refuse?