- Nov 12, 2021
- 354
- 322
- 4,935
The alarm on my KIA Sorento developed a fault at the beginning of January where it started to go off for no apparent reason. Also, when I locked the car using the smart fob the alarm beeped three times which it never did before. I googled this and three beeps mean a fault has been detected and the is alarm disabled. The only way I could stop the alarm sounding was to use the emergency key in the smart fob to lock the car.
It's still under warranty so it went back to the KIA main agent from where I bought the car and who has maintained it since. I explained all the symptoms to them and they had it for two weeks before I was told it was fixed and to come and collect it.
I spoke to the technician who had worked on it and he told me that he'd replaced the internal motion sensors and the alarm module and that the alarm had stopped going off. He also added that it now beeped when the car was locked. I told him that it shouldn't beep at all and that the three beeps signify a fault.
So, it's not fixed and they've now had it for a further week. I contacted them on Friday and they said they were stumped and KIA technical support was drip-feeding them things to try but couldn't come up with a definitive solution.
I'm starting to lose my patience now. I do have a courtesy car which I didn't have for the first two weeks but I can't tow with it.
My caravan is booked into a company 80 miles away to have the repairs to the bodywork carried out in three weeks time following my mishap in France last September. This was the earliest available date to get the work done so, I can't afford to miss it.
So, where do I stand if my car isn't fixed in time to take my caravan to the repair centre?
It's still under warranty so it went back to the KIA main agent from where I bought the car and who has maintained it since. I explained all the symptoms to them and they had it for two weeks before I was told it was fixed and to come and collect it.
I spoke to the technician who had worked on it and he told me that he'd replaced the internal motion sensors and the alarm module and that the alarm had stopped going off. He also added that it now beeped when the car was locked. I told him that it shouldn't beep at all and that the three beeps signify a fault.
So, it's not fixed and they've now had it for a further week. I contacted them on Friday and they said they were stumped and KIA technical support was drip-feeding them things to try but couldn't come up with a definitive solution.
I'm starting to lose my patience now. I do have a courtesy car which I didn't have for the first two weeks but I can't tow with it.
My caravan is booked into a company 80 miles away to have the repairs to the bodywork carried out in three weeks time following my mishap in France last September. This was the earliest available date to get the work done so, I can't afford to miss it.
So, where do I stand if my car isn't fixed in time to take my caravan to the repair centre?