Hi, just ran out of gas and changed bottles over. Now have a fault on the Alde panel that says I need to reset the 12v supply to the boiler. Question is where is it likely to be? The boiler itself is not easily accessible. I have reset the mains, no joy. Are they referring to the slot type fuses near the battery? They are not MCB types and I am nervous about starting to pull them out. Seems very complex when you've just changed a gas bottle. Fyi I am not that technical.
Alde fault
- Thread starter Andy Norfolk
- Start date
I have no knowledge of Alde systems. But if it was my caravan my first action would bey switching the master 12v switch off for a minute then switching it back on. A bit like control/alt/delete on a laptop, it often cures all sorts of hic ups!
Alternatively go to ALDE control panel, scroll to settings and do a reset. That should clear the issue.
I have a similar warning on my Truma heating, I have a circuit breaker marked "boiler" I activate this CB for about 3 minutes and then reset, or switch off the 12 volt power for a couple of minutes then back on again.
Thanks to you all. I thought about using the reset button on the Alde panel. My only concern, as we are away, is if it causes other issues or doesn't reset to English!
I have looked at the fuses near the battery. They are not MCB s and none say boiler. So again I'm hesitant about guessing and pulling any out. On Monday it's going for it's habitation check so I'll talk to them.
I have looked at the fuses near the battery. They are not MCB s and none say boiler. So again I'm hesitant about guessing and pulling any out. On Monday it's going for it's habitation check so I'll talk to them.
I'll assume it's the Alde 3030 system as I recently had the same happen and it's a 'feature' that's been introduced since the 3020!
Have a look in the handbook for your caravan and see which fuse is relevant to the Alde. My caravan is as below and fuse number 9 was the one required to do the reset.
Have a look in the handbook for your caravan and see which fuse is relevant to the Alde. My caravan is as below and fuse number 9 was the one required to do the reset.
Yes your right. I've been through the manuals. Unfortunately the one for the fuses and the drawing is in German. Thanks for your help.
OK, well let's see where my O level German gets to!
Alde is the same in any language and a boiler will be something like a Kessel or Wasser Kessel or Wasser Kocher.
Alde is the same in any language and a boiler will be something like a Kessel or Wasser Kessel or Wasser Kocher.
I have just replaced our gas bottle and had the same problem! It was solved by turning the master switch off then on.
Good luck!
Cliff
Good luck!
Cliff
W
Hi when you say master switch do you mean the reset button on the Alde panel?
No thats a reset switch not the master switch!
Turn off the MASTER 12v switch, that's the one that turns off the 12v supply to everything in your caravan. It's the one you switch off when you have finished with you caravan and it's going to be kept fir weeks.
Turn off the MASTER 12v switch, that's the one that turns off the 12v supply to everything in your caravan. It's the one you switch off when you have finished with you caravan and it's going to be kept fir weeks.
Thanks. Will look when we get back. Couldn't find a single switch to turn off the 12v this morning.
If turning off the 12v master switch, leave it off for about 10 seconds before switching on again.
I would recommend leaving it off for at least 3 minutes. Just to give any electronics time to reboot.
We have a 2023 Adria Adora Seine. Once we are showered and sorted this morning I'm going to turn off the main control panel that I think will cut the mains and battery power. Then turn it back on and see if it clears the fault. Will report back later.
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