Hello Capt'
The symptoms certainly suggest you at least have a problem with the charger not apparently working. But something is confusing me from your report. You tell us the voltage from the battery is "down to zero" How are you measuring the voltage?
Are you assuming its zero because nothing is working?
Is there a digital read out in the caravan?
Or does the caravan have an analog needle gauge?
Or are you using a hand held multimeter?
Most caravans being used normally would not flatten a fully charged battery in less than 48H. Even a discharged battery will normally have a terminal voltage of at least 12V (when disconnected) Anything less than that means the battery has been seriously managed and may have been damaged.
So your report of Zero Volts needs to be clarified.
Its possible the 'new' battery was not fully charged which might explain its early discharge.
We are at a major disadvantage not being able to actually carry our tests ourselves, so we are reliant on you to do them - so May I suggest the following steps:
You will need to comfortable with dealing with batteries and multimeters. If you you are unsure then you would be better to seek help form some one who is. Whilst 12V systems are unlikely to cause a shock hazard, batteries even when apparently discharged can have enough residual energy to over heat poor wiring or short circuits causing a fire hazard.
Leave the battery connected to the caravans wiring, but make sure all 12V appliances, lights and the charger are turned off or disconnected. Measure the battery terminal voltage. I would expect the battery to have some voltage at its terminals. At 12V the battery is considered to be discharged, if its any less than 12V it seriously discharged, and if its actually zero V then its probably time to call an electrician to find out what has caused it..
If the battery has about 12V showing keep a note of the value and then turn on the charger . If the battery voltage ramps up fairly rapidly towards about 13.8V -14.4V. This would indicate the charger is working.
Sequentially go round the caravan turning 12V appliances and light on and off, any that cause teh battery voltage to fall below 12.5V must be considered to be suspect, and should be investigated.
If the charger seems to be the problem, replacements are usually still available, but you might also consider using a stand alone smart charger/power supply. There are various makes available but I do know of a 10A model CTEK MXS 10 that's an continuously rated automatic 10A smart charger. It might get yo out of a hole, and it can be used elsewhere if needed.