- Jul 18, 2017
No objection to paying for the diagnostic, but it is not exactly labour intensive, however the charge should be reflected on the invoice.I have been charged for diagnosis, and myself charged for that, and I think that is a legitimate cost as it takes time, skill and often equipment to achieve.
However, I don't think stabbing in the dark by simply changing kit till the problem is resolved is "diagnosis", basically any idiot can do that. Here one IMO should be buying expertise.
Even with using the diagnostics, the stab in the dark still applies in many cases. LOL!