I have a 6KG full propane cylinder. When I connect the pigtail to it and open the valve, I can hear gas leaving out at the join to the cylinder. I have tried connecting it many times and tightening it up more but it is still leaking. Weird thing is, if I screw in the black plastic safety cap and then open the valve, I cannot hear any leaking.
The other cylinder in the van works fine - I have connected that one for now - no leaks and no noises, nor with the prior one I had which was just replaced with a refill.
The local caravan shop is reluctant to swap it out for free as they said “Calor are a nightmare and already owe us about 2 grand”. They gave me a phone number at Calor to call.
Does Calor actually have a working process to deal with this which I can go through as I need 2 cylinders for some trips in July and I’ll be forced to simply swap out the full one and pay for the gas twice if not.
I assume it’s not ok to dissipate the gas into the open air slowly over some days so the canister is empty and then swap it - frankly I am not sure I want it hanging around near my caravan and car while it’s still full, although it does not appear to be leaking when the valve is fully closed.
The other cylinder in the van works fine - I have connected that one for now - no leaks and no noises, nor with the prior one I had which was just replaced with a refill.
The local caravan shop is reluctant to swap it out for free as they said “Calor are a nightmare and already owe us about 2 grand”. They gave me a phone number at Calor to call.
Does Calor actually have a working process to deal with this which I can go through as I need 2 cylinders for some trips in July and I’ll be forced to simply swap out the full one and pay for the gas twice if not.
I assume it’s not ok to dissipate the gas into the open air slowly over some days so the canister is empty and then swap it - frankly I am not sure I want it hanging around near my caravan and car while it’s still full, although it does not appear to be leaking when the valve is fully closed.