How do I remove the pop-up plug from basin in Bailey Vigo?

Jul 10, 2012
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Advice please,
We have come away in our 2020 Bailey Unicorn Vigo caravan and have found that the pop-up plug in the bathroom basin will not seal. So water runs away as soon as we turn on the tap.
Research tells me that I can replace the washer, but at the moment I cannot discover how to remove the plug.
Various websites tell me to turn the plug either clockwise or anti-clockwise, but neither will let me turn the chromed plug, by hand even when gripped with a cloth.
Before I put an adjustable spanner on it, can someone please tell me definitively, which way to turn the plug?
Many thanks
 

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Jul 10, 2012
116
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18,585
Thank you. That worked.
Now another question, please.
I had imagined that the whole mechanism would come out with the chrome cap, but the cap has just unscrewed from the pop-up stem.
Should there be a seal round the underside of the chrome cap - an O-ring or something?
At the moment there's nothing there. Photo attached.
Thanks for your help.
 

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Jul 10, 2012
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That seems absolutely logical - thank you again.
I'll try Screwfix if there's one nearby to where we are staying (Cullompton, Somerset) or maybe a local caravan dealer. Time to research.
Thanks again from sunny Somerset.