I purchased Elddis crusader zephyr brand new in 2017.
On first service 2018 the starview skylight had to be refitted due to an adhesion issue, also mudguard trim and awning skirt rail had to be revealed due to them coming away.
The 2019 service revealed damp above front windows caused by the window rail coming away, this had to be revealed.
The 2020 service revealed a puddle of water in one of the overhead lockers and high levels of damp in the wall panel, the sealant had totaly deteriorated between the wall panel/offside awning rail/roof.
This required the awning rail replacement and revealed.
2021 service .. more damp above door this time caused by water ingress via awning light seal deterioration . Also the sealant round the exterior lockers has perished whereby you can slide a piece of paper between the trim and the wall panel.
The general condition of the sealant all over the caravan is "chalky" and seems porous, if you run your nail along it you get chalky deposits on you finger .
I'm in the process of a complaint as I have no confidence in the longevity of the sealant and am convinced the sealant used during manufacture is defective, either put of date , applied incorrectly or stored in the wrong conditions.
Thinking of rejecting caravan ?
Anyone help out with my options .
Thanks in advance.
On first service 2018 the starview skylight had to be refitted due to an adhesion issue, also mudguard trim and awning skirt rail had to be revealed due to them coming away.
The 2019 service revealed damp above front windows caused by the window rail coming away, this had to be revealed.
The 2020 service revealed a puddle of water in one of the overhead lockers and high levels of damp in the wall panel, the sealant had totaly deteriorated between the wall panel/offside awning rail/roof.
This required the awning rail replacement and revealed.
2021 service .. more damp above door this time caused by water ingress via awning light seal deterioration . Also the sealant round the exterior lockers has perished whereby you can slide a piece of paper between the trim and the wall panel.
The general condition of the sealant all over the caravan is "chalky" and seems porous, if you run your nail along it you get chalky deposits on you finger .
I'm in the process of a complaint as I have no confidence in the longevity of the sealant and am convinced the sealant used during manufacture is defective, either put of date , applied incorrectly or stored in the wrong conditions.
Thinking of rejecting caravan ?
Anyone help out with my options .
Thanks in advance.